# Cookie Policy *Last updated: September 2026.* *This English translation is provided for convenience. In case of any discrepancy, the Spanish version prevails.* ## What are cookies? A "cookie" is a small data file that may be stored on your device when you visit a website. These cookies do not retrieve information saved on your computer and do not harm your device or your files. You are not required to accept them: you can configure your browser to accept, reject or delete them, although disabling them may affect some features of the site. ## Cookies we use The cookies this site sets on its own are only those **strictly necessary** for its proper operation and security. We do not use analytics, tracking or marketing cookies, nor do we share browsing information with third parties for advertising or profiling purposes. ## The Google map on the contact page The [Contact](https://rvsolucioneslegales.cl/en/contact/) page includes an embedded Google Maps map showing the location of our office. Google delivers that map inside a frame of its own: when it loads, your browser connects directly to Google servers, which receive your IP address, the basic data every browser sends when requesting a resource, and this site's origin (the domain alone, not the full address of the page you are viewing, because the site limits the referrer to the origin), and which may read or store Google cookies on your device. Google carries out that processing under its own policies; the Firm receives no information from it and cannot access those cookies. The map is lazy loaded, meaning it is requested only when you scroll down to it, and no other page of this site connects to Google. If you prefer to avoid that connection, you can skip the contact page or block third-party content in your browser: the Firm's address, phone number and email appear as text on that same page and in the footer of every other one, without any need for the map. ## Other third-party connections while browsing The map is not the only connection triggered by merely viewing a page. The [Land Title Regularization](https://rvsolucioneslegales.cl/en/practice-areas/land-title-regularization/) page includes an assessed-value calculator that, as it loads, asks mindicador.cl for the value of the Monthly Tax Unit (UTM) so that it works with the current figure. The [debt diagnostic tool](https://rvsolucioneslegales.cl/en/tools/debt-diagnostic/) does the same, asking mindicador.cl for the day's value of the Unidad de Fomento (UF) to convert the legal minimum of 80 UF into pesos. They are read-only queries and set no cookies: they transmit no personal data, none of the figures you type and none of your answers, because the calculations are resolved entirely in your browser. As with the map, the server queried sees your IP address, the basic data of the request and this site's origin. Apart from those three pages, none of the others contacts a third party while you are merely browsing: fonts and images are served from this same site, and there are no analytics, advertising or social widgets loading outside code. ## Form submissions The contact and booking forms set no cookies, but they do transmit what you write in them to third parties. The contact form sends it to the provider Web3Forms, with servers in the United States, which acts as a data processor and forwards the message to the Firm's email. The booking form sends the complete form, including the reason and your phone number, to Web3Forms, which forwards it to the Firm's email; and, when the site's live booking calendar is active, it also sends your name, email, the meeting format, and the day and time to this site's server, which records the meeting in the Firm's Google calendar (Google sends the invitation to your email). These transmissions happen only when you press send, never from browsing. When you open the booking page, your browser only asks this same site for the times already taken: it is the site's server that checks the calendar, without sending any of your data. The details are in our [Privacy Policy](https://rvsolucioneslegales.cl/en/privacy/). ## Analytics and future additions If we later add analytics tools (for example, to measure site usage anonymously and in aggregate and improve it), we will inform you and, where applicable, request your prior consent before installing them. Any statistical information would be used anonymously and in aggregate, without you being identifiable from it, and this policy would be updated accordingly. Some of those tools (for example, widely used usage-measurement solutions) store information on servers located abroad. In that case, such international transfer would be carried out with adequate safeguards and detailed in this policy. ## How to manage cookies? You can configure your browser to accept, reject or delete cookies at any time. Please note that disabling them may affect some features of the site. You will find instructions for the most common browsers at the following links: - [Google Chrome](https://support.google.com/chrome/answer/95647) - [Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09) - [Mozilla Firefox](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox) - [Safari](https://support.apple.com/en-us/guide/safari/sfri11471/mac) - [Opera](https://help.opera.com/en/latest/web-preferences/#cookies) ## Exercising rights and inquiries The data controller is Estudio Retamal y Venegas Abogados Limitada, tax ID (RUT) 78.433.916-5. You can exercise your rights over personal data or make inquiries about the use of cookies by writing to . If you consider your right to data protection has been infringed, you may file a complaint with the Personal Data Protection Agency (Law No. 21,719, Ley N° 21.719). For more detail, see our [Privacy Policy](https://rvsolucioneslegales.cl/en/privacy/). --- Source: R&V Soluciones Legales, law firm · Hochstetter 1002, K Business Center, Oficina 708, Temuco, Chile · Phone and WhatsApp: +56 9 8231 2974 · Book a consultation: · Site index for AI assistants: *The information on this site is general in nature and does not constitute legal advice. Every case requires a specific analysis.*